Privacy Policy

WE Investments and Business Solutions, LLC

d/b/a We Kleen

Last Updated: January 7, 2026

WE Investments and Business Solutions, LLC d/b/a We Kleen ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our SMS messaging services.

Contact Information:

Business Name: WE Investments and Business Solutions, LLC d/b/a We Kleen

Address: 3203 Bayou Bay Drive, Lakeland, FL 33811

Email: [email protected]

Website: wekleenllc.com

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)

Employment information and credentials

Account credentials

Communications with us

1.2 SMS/Text Messaging Information

When you opt-in to our SMS messaging program, we collect:

Your mobile phone number

Mobile carrier information

Date and time of messages sent and received

Content of messages you send to us

Device information related to SMS delivery

1.3 Automatically Collected Information

We may automatically collect certain information when you visit our website:

IP address and device identifiers

Browser type and version

Operating system information

Website usage data and analytics

Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

2.1 General Business Purposes

We use your personal information to:

Manage employee accounts and communications

Provide work-related notifications and updates

Communicate about account and service-related matters

Improve our services and operations

Comply with legal obligations

Protect against fraud and security threats

2.2 SMS Messaging Purposes

We use your mobile phone number and related information to:

Send account-related notifications

Provide links to required forms for on-site completion

Send appointment reminders

Deliver links to marketing materials for client distribution

Respond to your text message inquiries

Provide support via SMS

3. SMS MESSAGING PROGRAM

3.1 Consent and Opt-In

By providing your mobile phone number and consenting to receive SMS messages:

You agree to receive text messages from WeKleen LLC

You understand that message frequency varies

You acknowledge that message and data rates may apply

Your consent is not required as a condition of employment

3.2 Types of SMS Messages

You may receive the following types of text messages:

Account notifications and updates

Links to required forms for on-site visits

Appointment reminders

Links to marketing materials for client distribution

Service-related responses

3.3 Message Frequency

Message frequency varies based on your account activity and work assignments. You may receive transactional messages as needed for your work duties and service notifications as necessary.

3.4 Opt-Out Instructions

You can stop receiving SMS messages at any time by:

Texting "STOP" to any message from us

Texting "UNSUBSCRIBE" to any message from us

Contacting us directly at [email protected]

Updating your preferences in your account settings

After you opt out, you will receive a confirmation message, and no further messages will be sent unless you opt-in again.

3.5 Help and Support

For help with SMS messages, text "HELP" to any message from us or contact us directly at [email protected].

4. HOW WE PROTECT AND USE YOUR INFORMATION

4.1 Mobile Information Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 Text Messaging Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

4.3 Service Providers

We may work with trusted service providers who assist us in:

Providing customer service support

Maintaining website functionality

Analyzing website usage for improvement

Operating our SMS messaging platform

These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4.5 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests

Protect our rights, property, or safety

Prevent fraud or illegal activities

Enforce our terms of service

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data

Secure server infrastructure

Access controls and authentication

Regular security assessments

Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

Provide our services to you

Comply with legal obligations

Resolve disputes

Enforce our agreements

SMS Data Retention:

Phone numbers: Retained until you opt-out or request deletion

Message content: Retained for up to 1 year for support purposes

Delivery records: Retained for up to 12 months for technical support

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

Request access to your personal information

Receive a copy of your data in a portable format

7.2 Correction and Update

Correct inaccurate personal information

Update your contact preferences

7.3 Deletion

Request deletion of your personal information

Note: We may retain certain information as required by law

7.4 Opt-Out Rights

Opt out of SMS messaging

Opt out of certain data processing activities

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Remember your preferences and settings

Analyze website usage and performance

Improve our services

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. AGE REQUIREMENTS

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

SMS Program Age Requirement: You must be 18 years of age or older to participate in our SMS messaging program.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website

Sending you an email notification

Including a notice in our SMS messages (if applicable)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. EXTERNAL WEBSITE LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external sites you visit.

13. CONTACT US

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to update your information, please contact us:

WE Investments and Business Solutions, LLC d/b/a We Kleen

Address: 3203 Bayou Bay Drive, Lakeland, FL 33811

Email: [email protected]

Website: wekleenllc.com

For SMS-related inquiries:

Text "HELP" to any message from us

Text "STOP" to opt out of messages

Contact us using the information above

14. EFFECTIVE DATE

This Privacy Policy is effective as of January 7, 2026 and applies to all information collected by WE Investments and Business Solutions, LLC d/b/a We Kleen.

By using our services, providing your personal information, or opting into our SMS program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.